Privacy policy
Effective Date: 24 September 2026
Last Updated: 24 September 2026
At Offshoring Consultant ("Offshoring Consultant", "we", "us", or "our"), we respect your privacy and are committed to handling personal and business information responsibly.
This Privacy Policy explains how we collect, use, store, process, disclose and protect information when you visit www.offshoringconsultant.com, contact us, submit an enquiry, book a consultation, purchase or engage our services, participate in our training or programs, communicate with us, or otherwise interact with us.
By using our Website, submitting information to us, communicating with us, or engaging our services, you acknowledge that you have had an opportunity to review this Privacy Policy.
1. About Offshoring Consultant and Our Services
Offshoring Consultant provides business-development, consulting, marketing, sales-support, digital marketing, client-acquisition, CRM, automation, lead-generation, website, content, training, business setup and related professional services.
Our clients and prospective clients may be located in India or other countries, including the United States, Canada, United Kingdom, Australia and other jurisdictions.
Because our business provides professional services rather than physical products, we may collect and process information necessary to understand business requirements, communicate with clients and prospects, provide services, manage projects, maintain business records, conduct marketing activities and protect our legitimate business interests.
2. Information We Collect
Depending on how you interact with us, we may collect information from you or about your interaction with our Website and services.
A. Information You Provide Directly
When you contact us, submit a form, request information, book a consultation, purchase a service, participate in a program, or communicate with us, we may collect:
- Full name
- Business or company name
- Job title or designation
- Email address
- Telephone or mobile number
- WhatsApp number
- Country and general business location
- Website address
- LinkedIn or other professional/social-media profile information that you voluntarily provide
- Business requirements
- Information about your BPO, call center, outsourcing or other business
- Number of employees or seats, where relevant
- Business-development requirements
- Marketing requirements
- Sales and client-acquisition requirements
- CRM and automation requirements
- Information provided during consultations
- Information included in emails, WhatsApp messages, forms, chatbot conversations or other communications
- Billing and invoicing information
- Payment-related information provided through payment providers
- Any other information that you voluntarily provide to us
3. Automatically Collected Information
When you visit our Website, certain information may be collected automatically through cookies, analytics tools, pixels, tags, log files and similar technologies.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- General geographic location
- Date and time of visit
- Pages viewed
- Website interactions
- Referring website
- Search terms or campaign information
- Website navigation information
- Cookies and similar identifiers
- Advertising and conversion information
- Information regarding how you interact with our Website
We may use this information to operate, secure, analyze and improve our Website, services and marketing activities.
4. Information Received From Third-Party Platforms
We may receive information when you interact with us through third-party platforms or services, including:
- YouTube
- Zoom or other online meeting platforms
- Advertising platforms
- CRM platforms
- Booking platforms
- Payment providers
- Email platforms
- Chatbot platforms
- Other technology or service providers
The information received may depend on the platform, your interactions with us, your account settings and the privacy settings you maintain with the relevant third-party provider.
5. How We Use Personal Information
We may use information collected by us for legitimate business, contractual, operational, marketing, security and compliance purposes, including:
- Responding to enquiries
- Providing requested information
- Scheduling consultations
- Providing consulting and advisory services
- Understanding business requirements
- Preparing proposals and quotations
- Delivering contracted services
- Managing client relationships
- Managing projects
- Providing business-development services
- Providing marketing and lead-generation services
- Providing CRM and automation services
- Providing training and educational programs
- Sending service-related communications
- Sending invoices and payment-related communications
- Processing payments
- Maintaining business and transaction records
- Improving our Website and services
- Understanding Website usage
- Measuring marketing performance
- Managing advertising campaigns
- Conducting business analytics
- Preventing fraud, abuse and unauthorized activity
- Protecting our legal rights and business interests
- Enforcing our agreements and policies
- Resolving disputes
- Maintaining records relevant to potential or actual legal claims
- Complying with applicable laws and regulations
- Sending marketing communications where permitted by applicable law
6. Business and Consultation Information
Because our services involve business consulting and business development, information provided during consultations or service engagements may contain commercially sensitive business information.
Such information may include:
- Business plans
- Sales processes
- Marketing plans
- Client-acquisition strategies
- Pricing information
- Operational information
- BPO requirements
- Staffing information
- Business goals
- CRM requirements
- Lead-generation requirements
- Internal processes
- Business documents
- Other business information voluntarily provided by you
We use such information primarily for the purpose of evaluating requirements, providing services, managing the engagement and conducting related business activities.
We do not intentionally use confidential business information provided by a client for unrelated marketing purposes.
However, clients should avoid providing passwords, payment-card numbers, government identification numbers or other highly sensitive information unless specifically required and requested through an appropriate secure process.
7. Marketing and Lead Generation
If you submit your contact information through our Website, advertisements, lead forms, webinars, downloads, consultations, social-media campaigns, chatbot, events or other marketing channels, we may use the information to:
- Respond to your enquiry
- Provide requested information
- Follow up regarding our services
- Provide educational content
- Send information about our programs and services
- Invite you to webinars, seminars or events
- Provide relevant business-development information
- Send promotional communications where legally permitted
You may unsubscribe from marketing communications by using the unsubscribe mechanism provided in the relevant communication or by contacting us.
Even after you unsubscribe from marketing communications, we may continue to send essential service-related, transactional, legal or administrative communications where necessary.
8. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Provide Website functionality
- Analyze Website traffic
- Understand visitor behavior
- Remember preferences
- Measure advertising performance
- Track conversions
- Improve our Website
- Improve our marketing activities
- Provide relevant advertising where permitted
These technologies may include:
- Essential cookies
- Analytics cookies
- Performance cookies
- Advertising cookies
- Social-media pixels
- Conversion-tracking technologies
- Session technologies
- Similar tracking technologies
The specific cookies and technologies used may change as our Website, analytics systems and marketing activities change.
You may control cookies through your browser settings and, where applicable, through cookie controls provided on our Website.
Disabling certain cookies may affect Website functionality.
9. Analytics and Website Measurement
We may use analytics services to understand how visitors use our Website and to improve our Website, services and marketing.
Analytics providers may collect information such as:
- Pages visited
- Time spent on pages
- Traffic sources
- Device information
- General geographic information
- Website interactions
- Conversion events
- Advertising interactions
Where applicable, analytics providers may process information according to their own privacy policies and terms.
10. Advertising and Remarketing
We may use advertising platforms such as Google, Meta, LinkedIn and other advertising providers to promote our services.
These platforms may use cookies, pixels or similar technologies to measure advertising performance and, where permitted, display relevant advertisements to individuals who have previously interacted with our Website, advertisements or content.
We may use advertising information to understand:
- Which advertisements generate enquiries
- Which campaigns generate leads
- Which Website pages generate conversions
- How visitors interact with advertisements
- How to improve our advertising campaigns
Advertising providers process information according to their own privacy policies and applicable terms.
11. CRM, Chatbot and Marketing Automation
We may use CRM systems, chatbots, email automation, marketing automation and other business software to manage enquiries, prospects and client relationships.
Information submitted through:
- Website forms
- Chatbots
- Consultation forms
- Contact forms
- Social media
- Lead-generation campaigns
- Booking systems
- Other communication channels
may be entered into our CRM or other business systems.
We may use such information to:
- Track enquiries
- Follow up with prospects
- Schedule consultations
- Manage sales opportunities
- Provide services
- Send automated communications
- Maintain client records
- Improve our sales and service processes
Access to such systems may be provided to authorized personnel, contractors or service providers who require access for legitimate business purposes.
12. Business Communications and Records
When you communicate with Offshoring Consultant through email, telephone, WhatsApp, chatbot, online meetings, social media or other communication channels, we may retain records of those communications where reasonably necessary for:
- Providing services
- Maintaining business records
- Managing client relationships
- Training and service improvement
- Security
- Compliance
- Accounting
- Payment verification
- Dispute resolution
- Protecting our legal rights
- Enforcing agreements
- Establishing, exercising or defending legal claims
Such records may include written communications, emails, messages, meeting details, documents, files and other information exchanged during the business relationship.
13. Recording of Calls and Meetings
Where legally permitted, Offshoring Consultant may record telephone calls, online meetings, training sessions, consultations or other communications for legitimate business purposes, including:
- Quality assurance
- Training
- Documentation
- Service delivery
- Internal review
- Security
- Compliance
- Dispute resolution
- Maintaining accurate business records
Where applicable law requires prior consent or notice for recording, we will provide the required notice or obtain the required consent.
If you do not wish a particular communication to be recorded, you may request that recording not take place where reasonably practicable and where doing so is permitted by applicable law and the nature of the service.
14. Sharing Personal Information
We do not sell personal information as a business model.
We may share information with service providers, contractors and other parties where reasonably necessary to operate our business and provide our services.
These may include providers of:
- Website hosting
- CRM systems
- Email services
- Marketing automation
- Analytics
- Advertising
- Chatbot services
- Appointment scheduling
- Payment processing
- Video conferencing
- Cloud storage
- Business communication
- IT and security services
- Accounting services
- Professional services
These providers may process information on our behalf and may be located in countries other than your country of residence.
We may also disclose information:
- When required by applicable law
- In response to lawful government requests
- To comply with legal proceedings
- To protect our rights, property or safety
- To prevent fraud or abuse
- To enforce our agreements
- To investigate suspected unauthorized activity
- In connection with a business transfer, merger, acquisition or restructuring
- Where reasonably necessary to establish, exercise or defend legal claims
We do not authorize service providers to use information for purposes unrelated to the services they provide to us, except where otherwise permitted or required by applicable law.
15. International Data Transfers
Because Offshoring Consultant works with clients internationally and uses service providers that may operate in different countries, information may be transferred to, stored in or processed in countries outside your country of residence.
For example, information may be processed in India, the United States, the European Union or other jurisdictions where our service providers operate.
Where required by applicable law, we will take appropriate measures for international transfers of personal information.
16. Data Security
We take reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, misuse, loss, alteration or disclosure.
However, no method of Internet transmission or electronic storage is completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.
You should also take reasonable precautions when communicating sensitive information online.
17. Data Retention
We retain personal and business information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- The nature of the information
- The purpose for which it was collected
- Whether you are a current or former client
- Legal requirements
- Tax and accounting requirements
- Contractual requirements
- Dispute-resolution requirements
- Potential or actual legal claims
- Our legitimate business interests
We may retain business and transaction records for periods required or reasonably considered appropriate for tax, accounting, legal, regulatory, contractual and business purposes.
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and business requirements.
18. Your Privacy Rights
Depending on your country or jurisdiction, you may have certain rights regarding your personal information.
Where applicable, these may include:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal information
- Requesting restriction of certain processing
- Objecting to certain processing
- Requesting portability of certain information
- Withdrawing consent where processing is based on consent
- Opting out of marketing communications
To exercise an applicable privacy right, please contact us using the contact details below.
We may need to verify your identity before processing certain requests.
Some information may need to be retained where required by law or where we have a legitimate legal, contractual, accounting or business reason to retain it.
19. European Economic Area and UK Visitors
If you are located in the European Economic Area or United Kingdom, applicable data-protection laws may provide you with additional rights.
Depending on the circumstances, we may process personal information on the basis of:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
- Other lawful bases permitted under applicable law
Where we rely on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
You may also have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.
20. California Residents
If you are a California resident, applicable California privacy laws may provide you with additional rights concerning your personal information.
Subject to applicable law and its exceptions, these rights may include:
- The right to know categories of personal information collected
- The right to request access
- The right to request correction
- The right to request deletion
- The right to opt out of certain forms of sale or sharing, where applicable
- The right not to receive discriminatory treatment for exercising applicable privacy rights
Offshoring Consultant does not sell personal information as a business activity.
To submit a privacy request, please contact us using the information provided below.
21. Children's Privacy
Our Website and services are intended primarily for businesses, entrepreneurs and adults.
We do not knowingly collect personal information from children under the age applicable under relevant law.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and, where appropriate and legally permissible, delete the information.
22. Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, social-media pages, videos, applications or services.
These may include services operated by:
- YouTube
- Zoom
- Other third-party providers
Offshoring Consultant is not responsible for the privacy practices, security, content, availability or policies of third-party websites and services.
You should review the privacy policies and applicable terms of third-party services before providing them with personal information.
23. Legal and Business Protection
We may collect, retain and use information where reasonably necessary to:
- Protect our business
- Protect our property and systems
- Prevent fraud
- Investigate unauthorized activity
- Enforce agreements
- Establish contractual records
- Respond to complaints
- Resolve disputes
- Defend legal claims
- Establish or exercise legal rights
- Comply with legal obligations
This may include retaining relevant emails, messages, documents, invoices, payment records, meeting records, project records and other communications where reasonably necessary for such purposes.
24. No Guarantee of Absolute Security
Although we take reasonable measures to protect information, no website, database, communication system, cloud service or Internet transmission can be guaranteed to be completely secure.
By communicating with us electronically, you acknowledge the inherent risks associated with electronic communications and Internet-based services.
25. Accuracy of Information
We rely on information provided by users, prospects and clients for many aspects of our business.
You are responsible for providing accurate and up-to-date information where reasonably necessary.
We are not responsible for consequences resulting from inaccurate, incomplete or outdated information supplied by you, except to the extent otherwise required by applicable law.
26. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Our Website
- Technology
- Marketing practices
- Business operations
- Third-party service providers
- Legal requirements
- Privacy regulations
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
We encourage you to review this page periodically.
27. Governing Law
This Privacy Policy shall be interpreted in accordance with applicable laws of India, subject to any mandatory privacy or data-protection rights that may apply to individuals in other jurisdictions.
Where applicable law grants you mandatory rights that cannot be excluded by contract, those rights will continue to apply.
28. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related complaint, please contact us.
Offshoring Consultant
Website: https://www.offshoringconsultant.com/
Email: ameya@offshoringconsultant.com
Phone: +91 9511841495
Business Address:
Ameya Damle
Pune, Maharashtra 410506
India
Last Updated: 24 September 2026